Case summary March 2024 | Partly Justified
A teaching student’s placement school raised concerns about their professional suitability and the student was immediately withdrawn from the placement. The provider then began Fitness to Practise (FtP) proceedings against the student and their studies were terminated the following term.
Case summary March 2024 | Not Justified
A nursing student was studying on a programme delivered in partnership between provider A and provider B. Provider B was responsible for organising placement opportunities and provider A was responsible for considering any complaints.
Case summary March 2024 | Not Justified
An undergraduate teaching student’s placement was due to be completed in two parts. Between the two placement periods the student’s mentor had asked to temporarily pause supporting the student with lesson planning because of their own personal circumstances.
Case summary March 2024 | Not Justified
An operating department practice student had been given a second attempt at a placement because not all of their first-year practice competencies had been signed off. The student was later withdrawn from the programme because they did not pass their second attempt.
Case summary March 2024 | Settled
A teaching student told their provider that they wanted to withdraw from their placement and submitted a complaint about their placement experience. The student said that there had been delays in putting support and reasonable adjustments in place for their disability.
Case summary January 2024 | Not Justified
An international student signed an accommodation contract for a room in a hall of residence for 12 months, from September to September. The student arrived in the UK in August and went to their accommodation. It was not available yet.
Case summary January 2024 | Not Justified
A student had a room in a hall of residence from September until January, when they withdrew from their studies for reasons unconnected with the accommodation. The provider sought payment of outstanding rent payments from the student.
Case summary January 2024 | Not Justified
A student made a complaint because they were unable to access the main door of their accommodation block using their key card. The student said that when this happened the only way they could enter the accommodation block was to contact the security team for assistance. The student said they had been unable to access their accommodation throughout the year.
Case summary January 2024 | Partly Justified
A student asked to move accommodation sites to be nearer other students on their course. The provider agreed to this. After the move, the student complained to the provider about illegal drug taking in the kitchen of the second accommodation. The provider moved the student to a third accommodation site while the allegation was investigated.
Case summary January 2024 | Not Justified
A student received a warning for violating the Student Code of Discipline because smoke in their room set off the fire alarm in their accommodation.
