CASE SUMMARIES

Consumer rights issues - CS082003

A student complained to their provider that the information on its website was misleading.

Disciplinary procedures (non-academic) - CS082001

Several students in a Halls of Residence got into a dispute about noise. Over the course of an evening, a number of messages were exchanged via a group WhatsApp chat, which included offensive language and explicit sexual content.

Fitness to practise - CS101905

A final-year medical student shared with the provider that they were seeing a psychotherapist for help with complex mental health issues. The provider was made aware of concerns about the student’s fitness for practise, related to a breach of patient boundaries, and drug use. The student interrupted their studies. After a year, the student presented evidence that their mental health had improved and asked to be able to sit their final exams.

Fitness to practise - CS101904

An applicant for a PGCE course disclosed a recent criminal conviction in their written application for a place on the course, five months before the course began. After an interview, the provider made a conditional offer of a place on the course.

Fitness to practise - CS101903

A fitness to practise panel reached a decision that a student was not fit for practice and should not be allowed to continue on the course. The letter to the student told the student they could appeal, and directed them to the academic appeal regulations. The student appealed and the provider rejected the appeal. The student complained to us.

Fitness to practise - CS101902

Before starting a social work course, a student had been employed in an education setting. As a result of an incident at work, their employment was terminated. Their former employer and a professional body started an investigation into whether they were fit to practise.

Fitness to practise - CS101901

A student nurse was found not fit to practise and their registration on the course of study was terminated. The student had been removed from a student residence in the early hours of the morning for causing a disturbance. Another student in the residence had complained that the student had been harassing them, in person and via social media.

Industrial action - CS051913

A student was in the final year of a BSc programme at the time of the industrial action. In March 2018 they raised concerns about the impact of the action on their assessments and the availability of their tutors, and on their mental health. After successfully graduating, the student instructed solicitors. In a Letter before Action the solicitors said the student was dissatisfied with the University’s response to their concerns and that the University had breached its contract with the student.