CASE SUMMARIES

Student wellbeing - CS042304

A student on a healthcare-related course had a mental health condition. The student was supported by the provider and completed the academic modules and a placement successfully.

Course delivery - CS042305

A small group of students enrolled on a postgraduate taught programme. The programme had been advertised as accredited by a professional organisation and the students had chosen the course because of this.

Course delivery - CS042308

A student enrolled on a part-time postgraduate taught programme, intending to complete it whilst working full time. They were told before enrolling that they would need to commit to around 10 hours a week of teaching and personal study time.

Academic misconduct - CS022301

A student was found to have committed academic misconduct in their re-sit attempt in a taught postgraduate module. The provider applied a penalty from its standard table of penalties, that the module mark would be set at zero with a reassessment attempt if that were allowed by the regulations for the course.

Academic misconduct - CS022302

A postgraduate student was suspected of plagiarism and poor academic practice in two essays submitted in the previous academic year.

Pregnancy, parenthood and childcare - CS072205

A self-funded student missed the deadline to pay both the first and the second instalment of their tuition fees. The student made a payment each time after receiving a warning that their studies could be terminated.

Pregnancy, parenthood and childcare - CS072203

A student completed the first semester in the academic year before stepping off the course to have a baby. They discussed their return to study in advance with the student support team and planned to resume some of the year-long modules that they had begun.

Pregnancy, parenthood and childcare - CS072204

A student began a full-time course in September 2020, but withdrew from the course in mid-October. They were charged 25% of the year’s tuition fee.

Disability - CS052208

A student experiencing complex mental health difficulties interrupted their studies during their first year. The provider backdated the student’s interruption so that they weren’t charged tuition fees.

Coronavirus: Group complaints - CS052205

A group of students were on a one-year MA in a practical arts-based subject. The course was new for the provider, and the group was in the first cohort, starting in 2018/2019.