CASE SUMMARIES

Industrial action - CS051913

A student was in the final year of a BSc programme at the time of the industrial action. In March 2018 they raised concerns about the impact of the action on their assessments and the availability of their tutors, and on their mental health. After successfully graduating, the student instructed solicitors. In a Letter before Action the solicitors said the student was dissatisfied with the University’s response to their concerns and that the University had breached its contract with the student.

Disciplinary procedures (academic) - CS041901

A student was studying at a college for a degree awarded by a university. In their final year the student was accused of hiring or arranging for another person to sit one of their exams.

Disciplinary procedures (academic) - CS041902

An international student on a taught postgraduate course admitted to using unauthorised notes in an exam. In mitigation, they said they had been diagnosed with anxiety and depression by a UK doctor and provided evidence from a practitioner in traditional medicine.

Disciplinary procedures (non-academic) - CS041903

An undergraduate Student A complained that they had been intimidated and bullied by Student B. The provider carried out a complaint investigation, and then also used its Student Disciplinary Procedure to investigate the matter separately.

Disciplinary procedures (non-academic) - CS041904

An international student was reported to the police for an alleged assault on another student. The provider suspended the student, but made arrangements for them to sit their final assessments.

Industrial action - CS021901

The student was on a one-year MA programme at the time of the industrial action. They complained to the University about the impact of the industrial action on their studies and asked for a refund of fees.

Industrial action - CS021902

The student was on a part-time MSc programme at the time of the industrial action. They complained to the University that it had cancelled 50% of the teaching time for one unit.

Industrial action - CS021903

The student was on the first year of a BA programme at the time of the industrial action. They complained to the University that they had paid for seminars and lectures that had not been provided.

Industrial action - CS021904

The student was in the second year of an undergraduate programme at the time of the industrial action. The student complained to the University that it had broken its promise to provide them with contact hours and a continuous, reliable system for learning, and that their learning and grades were affected.

Industrial action - CS021905

The student was on a one-year MA programme at the time of the industrial action. They complained to the University that they had paid for contact hours that were not delivered and that their examination results had suffered as a result.