Annual Report 2023
The Report includes information about:
- The number and outcomes of complaints we received and closed
- Trends in complaints
- Examples of the complaints students made to us
- How we share learning from complaints
- How we work with others in the higher education sector
- Information about developments in our organisation over the year.
Annual Report 2023
PDF, 2058Kb
Adroddiad Blynyddol 2023
PDF, 2063Kb
Annual Report 2023
Web version of our Annual Report for 2023
Previous Annual Reports
OIA Annual Report 2022
PDF, 2430Kb
Adroddiad Blynyddol SDA 2022
PDF, 2426Kb
OIA Annual Report 2021
PDF, 2153Kb
Adroddiad Blynyddol SDA 2021
PDF, 2152Kb
Annual Report 2020
PDF, 2910Kb
Annual Report 2019
PDF, 3388Kb
Annual Report 2018
PDF, 13210Kb
Annual Report 2017
PDF, 4973Kb
Annual Report 2016
PDF, 2022Kb
Annual Report 2015
PDF, 1667Kb
Annual Report 2014
PDF, 2052Kb
related pages
Archive Annual Reports
Our archived Annual Reports
Operating reports and plans
Reports and plans are set out in accordance with our Aims in our Strategic Plan.
Our strategy
Learn more about our strategy and read our Operating Reports and Plans
Annual Statements
Each year, we publish information about our members' records in handling complaints and appeals for the preceding year.