Office of the Independent Adjudicator

Consultation on the development of the OIA Scheme

The Pathway Project was launched in October 2008 to consult on the next stage of development for the OIA. The Pathway Report was published on 11 February 2010 after an extensive consultation with users and stakeholders of the OIA Scheme. We are grateful for the constructive, thoughtful contribution we received from across the sector and beyond it.

If you would like the Executive Summary or Report in another format, please contact us.

The Pathway Report

February 2010

Executive Summary and List of Recommendations

February 2010

Press Notice: The Pathway Report

February 2010

Speech given by Rob Behrens at the launch of The Pathway Report

Issues and Questions Paper

Submissions to the original Pathway consultation

The submissions from those who have given their permission to be placed on our website are available below.

University Responses to Issues and Question Paper

A - C

• Aberystwyth University
• Bangor University
• Bournemouth University
• Bucks New University (1)

• Bucks New University (2)
• Canterbury Christ Church University
• City University London

D - H

• Exeter, University of
• Glamorgan, University of

• Hertfordshire, University of

I - L

• Kingston University
• Leeds Metropolitan University
• Leeds Trinity University College
• Leeds, University of
• Leicester, University of

• Liverpool John Moores University
• London School of Economics and Political Science
• London South Bank University
• Loughborough University

M - R

• Manchester Metropolitan University
• Newman University College
• Open University, The
• Oxford Brookes University

• Oxford, University of
• Plymouth, University of
• Queen Mary, University of London
• Reading, University of

S - T

• Salford, University of
• School of Pharmacy, The
• Sheffield Hallam University
• Sheffield, University of
• Southampton, University of

• St George's University of London
• Sunderland, University of
• Surrey, University of
• Swansea University

U - Z

• University College Birmingham
• Wales Institute, Cardiff, University of (now known as Cardiff Metropolitan University)

• Worcester, University of

Students' Unions Responses to Issues and Question Paper

• Durham Students' Union
• Goldsmiths Students' Union
• Leeds University Union
• London South Bank University Students' Union

• MMUnion
• SOAS Students' Union
• University College London Union
• University of the Arts London, Students' Union

Stakeholder Groups Responses to Issues and Question Paper

• 1994 Group
• Academic Registrars Council (ARC)
• Association of Heads of University
  Administration (AHUA)
• British and Irish Ombudsman Association (BIOA)
• Dr Josef Leidenfrost - Austrian Student Ombudsman
  and Convenor of the European Network of
  Ombudsmen in Higher Education
• Eversheds LLP

• Mills & Reeve
• Mixed Economy Group of Colleges
• Nabarro
• National Union of Students (NUS)
• Professor Gillian Evans - Project Leader of the
  'Improving Dispute Resolution' Project
• Quality Assurance Agency for Higher Education (QAA)
• Skill: National Bureau for Students with Disabilities
• Universities UK (UUK)

Individual Responses to Issues and Questions Paper

• Individual Submission 1
• Individual Submission 2
• Individual Submission 3
• Individual Submission 4
• Individual Submission 5

Quantitative Survey

Student Satisfaction with the Office of the Independent Adjudicator for Higher Education, Report of the OIA Student Survey 2009 by Dr. Debora Price and Dr. Anne Laybourne